This Privacy Policy explains what information Banraw Industries Pvt Ltd ("Banraw", "we", "us") collects when you use banraw.in, and how we use and protect it.
Last updated: 3 November 2026
Who we are
Banraw Industries Pvt Ltd, 36/8, Kongu Nagar, Karur Bypass, Kollampalayam, Erode – 638002, Tamil Nadu, India. You can contact us at contact@banraw.in or +91 93845 38234.
Information we collect
Information you give us. When you send an enquiry through our contact form, we collect your name, company, email address, country, the product format you are interested in and your message. If you email, call or message us on WhatsApp, we receive the details you share in that conversation.
Information collected automatically. Like most websites, our hosting provider records basic technical data such as your IP address, browser type and the pages you visit, to keep the site secure and working. We do not use advertising or tracking cookies of our own.
How we use your information
- To reply to your enquiry and send quotes, samples or product information you ask for
- To process and deliver orders, and to prepare shipping and export documents
- To keep our website secure and improve how it works
- To meet our legal and accounting obligations
We do not sell your personal information, and we do not use it for marketing without your consent.
Services that process your information
We use trusted service providers to run this website. They process data on our behalf and under their own privacy policies:
- Google Firebase – hosts the website and stores the enquiries sent through our contact form.
- Web3Forms – delivers a copy of each enquiry to our email inbox.
- Google Fonts – provides the typeface used on the site.
- Google Maps and YouTube – show our location map and videos. When these load, Google may set its own cookies.
- WhatsApp – if you choose to chat with us through the WhatsApp button.
Some of these providers may store data on servers outside India.
How long we keep information
We keep enquiry details for as long as needed to respond to you and manage our business relationship, and as required by law. You can ask us to delete your information at any time.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or withdraw any consent you have given. To do this, email contact@banraw.in. We will respond within a reasonable time and in line with applicable law, including India's Digital Personal Data Protection Act, 2023.
Security
We take reasonable steps to protect your information. The website is served over a secure (HTTPS) connection, and access to enquiries is limited to our team. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for businesses and adults. We do not knowingly collect information from children.
Links to other websites
Our site links to other websites, such as our social media pages and our partners. We are not responsible for the privacy practices of those websites.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact
For any questions or concerns about your privacy, contact us at contact@banraw.in or +91 93845 38234.